Driving Excellence: Transform Your Organization's Culture - And Achieve Revolutionary Results Jenny Hendy This period of dynamism ushered

This period of dynamism ushered in an increased sense of confidence

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Driving Excellence: Transform Your Organization's Culture - And Achieve Revolutionary Results Jenny Hendy This period of dynamism usheredDriving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27. 7 million dollar deficit, and was poised to raise fares, lay off employees, and